Account & Data Deletion

1. Overview

You can request deletion of your BlinkFix customer account and associated personal data. This page explains how to submit a request and what happens after we receive it.

2. Who can request deletion

Account deletion requests may be submitted by the registered account holder using the mobile number or email linked to the BlinkFix profile.

If you are not the account holder, we may ask for additional verification before processing the request.

3. How to request deletion

• Email hello@blinkfix.co.in from your registered email with the subject “Account deletion request”
• Call +91 83348 88800 and ask our support team to delete your account
• Include your full name, registered mobile number, and a brief reason (optional)

4. What we delete

• Profile details such as name, email, gender, city, and date of birth
• Saved addresses linked to your account (where not required for open bookings)
• Login credentials and app/website session data
• Marketing preferences and non-essential account settings

5. What we may retain

Some information may be kept after account deletion when required by law, for completed or disputed bookings, payment records, invoices, refunds, fraud prevention, or regulatory compliance.

Retained records are limited to what is necessary and are not used for marketing.

6. Processing time

We aim to complete verified deletion requests within 30 days. You will receive confirmation once the request is processed or if we need more information to verify your identity.

7. Before you delete

• Cancel or complete any active upcoming bookings
• Download invoices or records you may need for your records
• Note that deletion is permanent and you will need to create a new account to book again